We accept payment via PayPal, Personal Cheque, Postal Order and Bank Deposit.
Please note that all payments must be made within 15 days after the last winning auction is closed.
We dispatch orders between 24-48 hours. Please allow up to 5 working days for delivery within UK, and between 10-20 working days for international delivery. Reduced P&P on multiple purchases.
If you have not received your item lasts 15 working days (UK), 25 working days (Europe), 35 working days (Worldwide), pls feel free to contact us. We will give you full refund or resend item to you according your suggestion. We know the shipping is out of our control. But we will try our best to make you satisfied.
Refund & Returns
Buyer Pays Shipping. We offer "any return" for refund of the purchase price. Please return it in its original condition that you received and return to us together with your Sales ID and note of request. Once received we will use the details to contact back for arrange refund. We strongly recommend that you obtain a proof of postage certificate. Certificates are available (FREE) of charge from the post office. As we can’t held responsible for missing items during transportation.
Note: Most cast metal beads and findings on the market, including ours, contain small amounts of lead. Shiny ceramic glazes often contain small amounts of lead. All glass crystal, unless marked "lead-free," also contains lead. Our vendors have assured us that all of our jewellrey components are safe to both create and wear. However, only a few have specified that their components are entirely lead-free. Even a metal item made without adding lead may contain trace amounts great enough to trigger the warning required.
Cast metal is perfectly safe to wear. It only becomes a potential hazard if the item is ingested (swallowed or sucked on), especially if the plating has been nicked or has begun to wear off. Do not give children cast metal jewellrey if you believe they will put it in their mouth.
Jewellrey containing lead should be avoided by children, nursing mothers and pregnant women.