If you wish to return your order you must contact us within 30 days of receiving it to arrange a return.
MESSAGE US here to arrange RETURN
In order to receive a full refund for an item(s) that is unwanted or unsuitable you must:
- Message us to arrange the return within 30 days, stating the reason for return
- Return the item(s):
- In & including all original manufacturers packaging
- As sold – without damage to the item or packaging & in a resalable condition.
- Organise the return at your own expense & risk
- Return with a copy of your invoice stating your eBay Use ID/ Order No. & reason for Return
If your item is damaged or incorrect, please message us & will organise the return with you. You will receive a full refund for your item(s) & the cost of return it to us via standard 2nd class post.
We cannot accept any returns without prior authorisation or after 30 days from receipt of item(s).
PCJ Supplies will not be held responsible for any damages incurred during the return process.
You will be refunded back to your purchase method provided that you meet the above terms.
PCJ reserves the right to refuse a refund or deduct from the refund if the above terms are not met.
This does not affect your statutory rights.
We advise all customers to check the packaging of their item before opening to ensure it is correct.